Notice for Customers: To help you keep your account safe – make sure the URL that you are viewing is www.amerantbank.com, when entering any account information.
A family reviews services and security on the Amerant website from a laptop.

Security Center

Your privacy and security are our priority

Protecting your accounts and securing your personal information is one of our most important responsibilities. At Amerant, we continually upgrade safeguard technology to ensure your transactions are conducted with maximum confidentiality and protection.

A couple opens an International CD account from their mobile phone and laptop.

How we Protect your Identity and Safeguard your Information

  • Safeguard technology for transactions and data protection
  • Partnership with law enforcement agencies
  • Strong security standards, fraud detection software, and Security Controls
  • Commitment to principles and guidelines. View our Online Privacy Notice
  • Employee adherance to a Code of Ethics
  • Proactive steps to assure strong compliance with the law
  • Confidentiality of data ensured through a Secure Message e-mail platform
  • Identity Theft and Security training for employees
  • Safeguarded platforms against Phishing Attacks

    • An Amerant team member shaking hands with a happy customer after receiving excellent customer service.

    Protect Yourself

  • Never share your account number, personal identification number (PIN) or password
  • Create complex passwords with a mix of upper and lower case letters as well as numbers and symbols
  • Periodically change your online passwords to avoid unauthorized access
  • Set up online banking and mobile banking Alerts and Notifications
  • Review your account statement carefully every month and report any suspicious activity immediately
  • Never open email that looks suspicious
  • Never provide personal information when replying to an unsolicited email
  • Install antivirus software on your computer and update it regularly
  • Be cautious when using Wi-Fi or public computers
  • Keep your contact information updated so we can keep you informed

    • 5 Ways to Help Protect Your Identity According to the FTC

    Identity theft happens but there are steps to take to prevent this from happening to you. The Federal Trade Commission gives you five easy tips to help protect your information. Watch to find out more.

    Fraud Prevention Resources

    Important Contact Information

    Report Credit Card loss, theft or fraud to:

  • Toll free at: 1-855-AMERANT (263-7268)
  • International: +1 (305) 717-1919
  • Toll free from outside the U.S.: 0-800-100-3184

    • Report ATM Card, Debit Card, or check loss, theft or fraud to:

  • (305) 629-1212
  • Toll free at: 1-888-629-0810
  • Toll free from outside the U.S.: 0-800-100-2600
    • Or visit one of our Banking Centers.

    Security Education Resources

    Online Banking Safety

    This video provides different online banking safety tips to secure your accounts and personal information.