Remote Deposit

Yes, you can scan and make deposits from multiple business locations into one or several Amerant Bank accounts 24/7, even when the bank is closed. Remote Deposit uses an online application, so a PC with a reliable Internet connection and scanning device is all that’s needed.

Deposits made after 5pm local time Monday through Thursday, after 6pm local time Friday, or on Saturdays, Sundays, and federal holidays will be processed the next business day. Every day is a business day except Saturday, Sunday, and federal holidays.

Yes. When enrolling in Remote Deposit, our business bankers will work with you on setting up limits that meet your specific needs. These vary by customer based on the volume, number of locations, and other factors.

Remote Deposit has sophisticated duplicate detection technology that alerts you if you send the same check through twice and prompts you to make a decision about the item in question.

Yes. Remote Deposit offers integration capabilities to your account’s receivable system, saving you time on manual updates and providing quick and effective reconciling with fewer errors.

You can scan and deposit personal checks, business checks, over-the-counter checks, money orders, US Treasury checks, and bill pay account checks payable in U.S. dollars. You can also scan checks of different heights and widths. As long as the checks are aligned evenly at the bottom when being inserted into the machine and the MICR information is captured, you should have no problem.

No. With Remote Deposit, you can only process checks payable in U.S. dollars and drawn on banks in the United States.

You should keep the original checks that have been scanned and deposited for at least 90 days. The scanning, storing, and destruction of the original paper checks should be done under the controls appropriate to your business. We recommend that you destroy the original paper checks immediately after the 90-day retention period. All check images are stored on a secure server for 90 days from the date of deposit so you can easily view and print them.

The CX30-IJ Digital Check CheXpress Single Feed Scanner and the TS240-50 Digital Check Teller Scan Multi Feed Scanner are used to deposit checks with Remote Deposit. These scanners read the check amount and number, bank account number, and bank routing number. When checks are scanned using these devices, an electronic image of both the front and the back of the check is created. This digital image maintains the status of a legal check and can be deposited electronically saving you time and trips to the bank.

When signing up for Remote Deposit, you’ll receive a free scanner. A low monthly service fee and two-year service contract apply. If you have multiple business locations that require several units, you can authorize Amerant Bank to purchase these units on your behalf and debit your account once they are shipped to the location of your choice. Early termination of Remote Deposit will result in penalty fees.

You can use either a CX30-IJ Digital Check CheXpress Single Feed Scanner or a TS240-50 Digital Check Teller Scan Multi Feed Scanner. This service does not support other types of scanners.

When signing up for Remote Deposit, you’ll receive a free scanner, which comes with a one-year standard warranty. If you have multiple business locations and authorize Amerant Bank to purchase additional units on your behalf, you can opt to purchase additional coverage for these units as well. For more information, please consult an Amerant Bank business banker.

Remote Deposit requires that your computer meet the following requirements:

• PC with Pentium III processor
• Microsoft® Windows® XP/2000/Vista®/7
• Internet Explorer 6.0 or higher
• Adobe® Acrobat® Reader 5.0 or higher
• .NET 1.1 and .NET 2.0
• 512MB of RAM (1GB for Vista®)
• 1024×768 screen resolution or higher
• 200MB of available hard-drive space
• One available USB 2.0 port
• High-speed Internet service such as cable or DSL

No. Currently, the software requirements for the Remote Deposit service and the digital check scanners only work with PCs.

Remote Deposit uses a computer software program that’s only available in English.